SELECT for
Convenience
Stores

Use SELECT for Convenience Stores to identify productive service providers for the following types of jobs:

• Convenience Store Associates
• Clerks
• Gas Station Attendants

Using this SELECT testing module will contribute to:

• A reliable workforce with integrity
• Better customer relations
• Improved sales
• Increased customer loyalty

The Convenience Stores module measures seven personality characteristics related to positive job performance and customer satisfaction:

• Positive Service Attitude - Favorable view of customers and the service role
• Energy Level - Active and productive
• Frustration Tolerance - Emotionally optimistic and resilient
• Accommodation to Others - Willing to meet the needs of other people
• Acceptance of Diversity - Tolerates others different from self
• Self-Control - Refrains from impulsive behavior
• Integrity - Strong work ethic

Additionally, the Convenience Stores module will also measure:

• Retail Math - A test of basic arithmetic, making change and doing simple markdowns
• Counterproductive Behaviors - Attitudes toward drug use, reliability and theft

 Finally, using an interview format, the Convenience Stores module measures:

• Willingness to do common C-Store tasks

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Related Information on Select for Convenience Store:

Using the Interview as a part of an Integrated Selection Process