SELECT for
Health Care

Use SELECT for Health Care to identify positive service providers for the following types of jobs:

  • Admitting Office Personnel
  • Allied Health Professionals
  • Business Office Personnel
  • Food Service Aides
  • Nurses
  • Transporters
  • Unit Assistants
  • Patient Contact Jobs

This SELECT testing module will help you hire candidates who:

  • Are energetic and productive
  • Have a service orientation toward patients
  • Are compassionate
  • Remain composed under pressure
  • Cooperate with other staff members
  • Adapt to change

The Health Care module measures nine personality characteristics related to positive job performance and a customer service orientation:

  • Positive Service Attitude - Favorable view of patients, their families and the service role
  • Energy Level - Active and productive
  • Frustration Tolerance - Emotionally optimistic and resilient
  • Accommodation to Others - Willing to meet the needs of other people
  • Acceptance of Diversity - Tolerates others different from self
  • Empathy - Shows understanding for the feelings and needs of others
  • Multi-Tasking - Enjoys handling multiple tasks simultaneously
  • Rapport - Socially at ease with others
  • Accountability - Takes personal responsibility for results
  • Integrity - Strong work ethic

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Related Information on Select for Health Care:

Baylor Hospital Study

Using the Interview as a part of an Integrated Selection Process